Customer Care GoHighLevel support desk
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Product · Docs

A GoHighLevel help centre with your brand on it

About 2,893 guides in 49 categories, rebuilt with your name, logo, colours and company details in place of ours. Your clients get answers, and every one of them carries your brand.

The live docs at docs.ghlcustomercare.com are exactly what you get, with your brand instead of ours.

  • 2,893 articles
  • 49 categories
  • 312 folders
  • 15,000+ explained screenshots

White label, properly

Your brand in every article, not only the header

Most rebrands stop at the logo. Here the product name inside the article text is yours too, so a client can read every guide without seeing anyone else's name.

Your brand name, everywhere

The product name inside every article is swapped for yours, not only the header. Page addresses follow your name too.

Your logo

Light and dark versions of your wordmark, your icon and your favicon.

Your colours

Your brand colours drive the whole site, with every text colour checked for WCAG AA contrast.

Your company details

Support email, phone, address, login link, social links, privacy and terms pages, all yours.

No GoHighLevel videos, on request

Ask and every GoHighLevel video is removed, so nothing in the help centre points back to GoHighLevel.

Your domain

Hosted on your own help address, such as help.youragency.com, as a fast static site.

What your clients get

Answers they can find on their own

Guides, walkthroughs and troubleshooting for every corner of GoHighLevel, from contacts and conversations to workflows, calendars and payments.

  • Full-text search Search reads the whole text of every article. Press / or Ctrl K anywhere to start typing.
  • Browse by topic 49 categories and 312 folders, from contacts and conversations to workflows, calendars and payments.
  • Screenshots that explain themselves Every screenshot carries a written explanation: the step, what to click, the fields and what comes next.
  • AI ready Copy any article for an AI chat, open it in Claude or ChatGPT, or add .md to an address for a clean Markdown copy.
  • MCP connector AI assistants such as Claude, ChatGPT and Cursor can search and read the whole help centre through our MCP server.
  • Light, dark and accessible Light, dark and high contrast modes, text sizes, reduced motion and a dyslexia-friendly font.

AI and MCP

Your docs, inside the AI tools people already use

Every article has buttons to copy it for an AI chat or open it straight in Claude or ChatGPT, and every page is also published as clean Markdown. The GHL Customer Care docs have a public MCP server, so assistants such as Claude, ChatGPT and Cursor can search and read the whole help centre and answer with a link to the exact section.

MCP server address
https://connect.docs.ghlcustomercare.com/mcp
  • Copy for LLM
  • View as Markdown
  • Open in Claude
  • Open in ChatGPT
  • llms.txt

How it works

From request to live help centre

  1. 1

    Send your brand

    Email the desk with your brand name, logo, colours, company details and the address you want the help centre on.

  2. 2

    We rebrand it

    Every page and every article is rebuilt with your details. Tell us if you want the GoHighLevel videos removed.

  3. 3

    It goes live

    Your help centre goes live on your domain, ready to link from your app, your emails and your website.

Questions

Before you ask for yours

A complete GoHighLevel help centre, about 2,893 articles in 49 categories, rebuilt under your brand. Your name, logo, colours and company details replace ours everywhere, including inside the article text.

Product names in articles are placeholders that are filled with your brand name when the site is built. On request, all GoHighLevel videos are removed as well, so nothing in the help centre points back to GoHighLevel.

Yes. docs.ghlcustomercare.com is the same help centre with the GHL Customer Care brand. Everything you see there is what your version will have, with your details instead.

Yes. Search reads the full text of every article, not just titles, and opens from anywhere on the site with the / key or Ctrl K.

Every article has buttons to copy it for an AI chat or open it in Claude or ChatGPT, and each one is available as Markdown. The GHL Customer Care docs also have a public MCP server that assistants such as Claude, ChatGPT and Cursor can connect to.

Yes. It is a static website, so it can be hosted on a subdomain of your own, such as help.youragency.com.

Email support@ghlcustomercare.com with "White-label docs" in the subject, and include your brand name, logo, colours and the domain you want to use. A person replies within one business day.

White-label docs

Give your clients a help centre of their own

Email the desk with your brand name, logo, colours and the domain you want. A person replies within one business day with what happens next.