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Earn by recommending the GHL Customizer

Affiliate programme terms

How the programme pays, when it pays, and the few rules that keep it fair for every affiliate. Written so the numbers are easy to find and the rules are hard to misread.

Last updated 7 October 2026

The short version

  • You earn 30% of every payment a customer you refer makes in their first 12 months on a monthly or yearly plan, 25% on the Reseller License, and 20% once on a lifetime (one-time) purchase.
  • After 10 paying referrals your rate on monthly and yearly plans rises to 40%.
  • A click on your link is remembered for 60 days. The last affiliate link clicked before sign-up gets the referral.
  • Commission is held for 30 days, the refund window, then approved. Refunded or charged-back payments earn nothing.
  • Approved commission is paid monthly on the 15th once your balance reaches $200, by PayPal, Wise, bank transfer.
  • No self-referrals, no spam, no bidding on our brand name in paid search, and always say that you earn a commission.

The short version is a summary, not a substitute. Everything that matters is written out below in full, and none of it is hidden in a footnote.

What these terms cover

These terms govern the GHL Customer Care Affiliate Programme (the programme), run by GHL Customer Care. The programme pays you a commission when businesses you refer buy a package of the GHL Customizer, our tool for theming and extending GoHighLevel accounts. By joining the programme, from inside your customizer account or on the affiliate portal, you agree to these terms.

The programme covers packages bought directly from us: in the customizer at GHL Customer Care, by card. It does not cover purchases made on other websites, even when they sell a customizer package, unless we tell you in writing that a specific site is included.

Who can join

You can join if you:

  • are at least 18 years old, or the age of majority where you live,
  • can receive payment by one of the payout methods below, in your own name or your business's name,
  • give accurate details about yourself and how you plan to promote us,
  • are not in a country or on a list that we are legally prevented from paying.

Customers of the GHL Customizer can join, and so can anyone who is not a customer. One person or business may hold one affiliate account. Client logins inside an agency's account cannot join.

How to join and approval

There are two ways in, and both create the same kind of affiliate account:

  • From your customizer account: open Refer & earn and press Join. It uses the email you sign in with, so there is no second password. Your link, earnings and payouts then sit in the same account.
  • On the affiliate portal at customizer.ghlcustomercare.com/affiliate: apply with your name and email, confirm the 6-digit code we send, and sign in to the portal from then on.

New affiliates are currently approved automatically once their email is confirmed. We may switch to reviewing every application by hand, and we may decline or later remove any affiliate who does not meet these terms. If we decline you, we will say so, and where it is reasonable we will say why.

How commission works

Commission is a percentage of the amount the customer actually pays us, excluding taxes and after any discount:

  • Monthly and yearly plans: 30% of every payment in the customer's first 12 months, counted from their first commissioned payment.
  • Reseller License (monthly or yearly): 25% of every payment in the same 12-month window.
  • Lifetime (one-time) purchases of any package: 20% of the payment, paid once.
  • Performance tier: once you have 10 paying referrals, your rate on monthly and yearly payments rises to 40% for new payments from then on. The tier never lowers a rate and does not apply to lifetime purchases.

For example, a customer you refer to a monthly plan earns you 30% of each monthly payment for 12 months, and a lifetime purchase earns you 20% of that one payment, once. Current package prices are on the customizer's plans page.

If we agree a custom rate with you in writing, that rate replaces the ones above for your account. Upgrades, downgrades and renewals within the 12-month window earn commission on what the customer pays.

What counts as a referral

A referral counts when all of these are true:

  • the business is new to us: it did not already have a customizer account when it clicked your link,
  • it signs up through your link, or with your referral code, inside the tracking window,
  • it pays for a package, and the payment is not refunded or charged back,
  • it is not you, your own business, or an account you control or are paid to set up for free.

Free accounts, free trials (including the free days at the start of a plan) and any beta access we offer do not earn commission. When a referred customer's first real payment is taken, it earns commission from that payment.

Tracking and attribution

Your referral link looks like https://customizer.ghlcustomercare.com/r/yourcode. When someone clicks it we set a first-party cookie that lasts 60 days and send them to the page you chose. The last click rule applies: if they click more than one affiliate's link, the most recent one gets the referral. A referral code typed in at sign-up, or given to us by the customer, takes priority over cookies.

Tracking can fail for reasons outside anyone's control, such as a visitor blocking cookies, switching devices, or clearing their browser. We pay on referrals our system records. If you believe a referral was missed, tell us within 30 days of the sign-up with the customer's business name, and we will look at the evidence fairly. Our decision on attribution is final.

Hold period, refunds and chargebacks

Every commission starts as pending and is held for 30 days from the customer's payment. Customers can ask for their money back within 14 days of their first payment under our refund policy, and the hold covers that window with time to spare for card disputes.

  • If a payment is refunded during the hold, the commission on it is cancelled. A partial refund reduces it.
  • If a payment is refunded or charged back after you were paid, the commission is deducted from your next payout.
  • Commissions on referrals we flag for review, for example a sign-up from the same network as the affiliate, wait until we have checked them.

Payouts

  • Schedule: monthly, on the 15th, for commission approved by then.
  • Minimum: $200. Smaller balances roll over to the next month; they do not expire while your account is in good standing.
  • Currency: USD. Any conversion by your bank or payment provider is at their rate.
  • Methods: PayPal or Wise, or bank transfer for payouts of $500 or more.
  • Fees: we cover our side of the transfer. Fees charged by your own provider to receive money are yours.
  • Details: payouts go to the details saved in your account. If they are missing or wrong, the payout waits until you fix them. A payment sent to details you gave us counts as paid.

Each payout comes with an email and a record in your account showing the amount, method and reference.

Taxes and your details

You are an independent affiliate, not our employee, agent or partner. You are responsible for any income tax, VAT, GST or similar on what you earn. We may ask for a tax form or business details before paying, where the law or our payment provider requires it, and we may hold payouts until we have them. Keep your name, email and payout details up to date.

How you may promote us

We want you to promote the GHL Customizer in ways you would be happy to put your name to. You may:

  • write reviews, tutorials, comparisons and case studies on your own website, blog or newsletter,
  • share your link on social media, in communities that allow it, and in videos and live streams,
  • recommend it to your own clients and contacts by email,
  • run paid social and display ads that send people to your own content or straight to us,
  • use the banners, text and emails in your share kit, which already include your link.

Describe the product accurately: what it does, what it costs, and that features depend on the package bought.

What is not allowed

Any of the following can lead to commissions being reversed and your account being closed:

  • Self-referral: referring yourself, your own business, or accounts you control.
  • Brand bidding: bidding on "GHL Customer Care", "GHL Customizer" or close variations or misspellings in any paid search platform, or using them in ad display URLs.
  • Spam: unsolicited email, messages or comments, bought lists, or posting in places that forbid promotion.
  • Misleading claims: fake discounts, false scarcity, invented features or prices, or saying you are us or GoHighLevel.
  • Cookie stuffing: setting our tracking cookie without a real click, hidden frames, pop-unders or forced redirects.
  • Incentivised sign-ups we did not agree: paying people, or sharing your commission with them, to sign up through your link.
  • Coupon and deal sites listing codes we did not issue to you.
  • Unlawful or harmful content, or promotion on sites with adult, hateful, violent or illegal material.
  • Fake accounts, stolen cards or any fraud, which we report where the law allows.

Disclosure

Wherever you share your link, you must make it clear that you may earn a commission. A short line such as "I may earn a commission if you buy through this link" next to the link is enough. This is required by consumer protection rules in many countries, including the FTC Endorsement Guides in the United States and the CMA's guidance in the United Kingdom, and it keeps your recommendation trustworthy.

Using our name and trademarks

You may use the names GHL Customer Care and GHL Customizer, and the materials in your share kit, only to promote the programme under these terms. Do not change our logos, register domains or social handles containing our names, or create pages that could be mistaken for ours. GoHighLevel and HighLevel are trademarks of HighLevel, Inc.; we are an independent business, and you must not suggest that GoHighLevel endorses us or you.

Pausing or ending your account

You can stop being an affiliate at any time by telling us. We pay any approved commission over the minimum in the next payout, and balances under the minimum after 90 days.

We may pause or close an affiliate account if these terms are broken, if we suspect fraud, or if we close the programme. If we close your account for fraud or a serious breach, pending and unpaid commission is forfeited and we may recover commission already paid on the affected referrals. In any other case we pay what you have fairly earned. We will tell you by email.

Changes to the programme

We may change these terms, the rates or the programme. We will email active affiliates at least 14 days before a change that lowers rates or makes the rules stricter, and show the date of the latest version at the top of this page. Commission earned before a change is paid on the terms that applied when it was earned. Staying in the programme after a change takes effect means you accept it.

General terms and contact

The programme is provided as described here, without other promises. Our total liability to you under these terms is limited to the commission you earned in the 12 months before the claim. Nothing here limits liability that cannot be limited by law. These terms sit alongside our terms of use and privacy notice, which explain how affiliate data such as clicks and sign-ups is handled.

Questions about the programme, a missed referral or a payout: write to the address in the panel beside this page and a person will answer.

On monthly and yearly plans you earn 30% of every payment for the customer's first 12 months, and 25% on the Reseller License. On a lifetime purchase you earn 20% of the one-time payment, once. After 10 paying referrals your monthly and yearly rate rises to 40%.

Yes, for monthly and yearly plans. You are paid on every payment the customer makes during their first 12 months, counted from their first commissioned payment. After that the commission stops. Lifetime purchases pay once because the customer only pays once.

$200. Approved commission builds up in your balance and is paid in the monthly payout once it reaches $200. Nothing expires while your account is in good standing: a smaller balance simply waits for the next month.

Payouts are made monthly, on the 15th. A commission becomes payable 30 days after the customer pays, because that is the refund window. So a sale made today is normally paid in the payout after its hold period ends.

If you already use the GHL Customizer, open Refer & earn in your account and join with one click, using the email you sign in with. If you are not a customer, apply on the affiliate portal at https://customizer.ghlcustomercare.com/affiliate. New affiliates are currently approved automatically, though we can review applications by hand at any time.

No. Customers can join from inside their account, and anyone else can apply on the affiliate portal. Both kinds of affiliate get the same rates, tracking and payouts.

No. Sign-ups using your own email, your own business or accounts you control are self-referrals. They are rejected, and any commission on them is reversed.

If the refund happens during the 30-day hold, the commission is cancelled (or reduced, for a partial refund). If it happens after you were paid, the amount is deducted from your next payout.

In USD, by PayPal or Wise, or by bank transfer for payouts of $500 or more. Add your payout details in Refer & earn or on the affiliate portal. Payouts without valid details wait until you add them.

Yes. We will email active affiliates at least 14 days before a change that lowers rates or tightens the rules. Commission you earned before a change is paid on the terms that applied when you earned it.